Do you wonder why you get frustrated when communicating with others; you don’t feel heard or you feel misunderstood? 

 

In this course you will:

• Learn the communication feedback process model

• State the different types of communication

• Understand what makes communication effective 

• Learn the different styles of communication and what your style is and how it affects your communication

• Establish an individual plan for effective communication  

.

 

​

Are you interested in becoming a more successful team player?  Seeing the value in and helping others to see the value in collaborating? 

 

In this course you will:

• Understand the definition of teamwork and the value in collaboration

• Identify when working as a team is the best solution

• State reasons and situations when it is important to work as a team

• Demonstrate the ability to work as a team in a group setting

• Demonstrate the ability to identify your talents and your role on the team

Thinking is a skill that needs to be developed, like any other skill.  Learn intellectual standards for becoming a more critically thinking individual to help you make the best decisions and solve problems. 

 

In this course you will:

• Understand the elements of thought

• Apply intellectual standards of critical thinking

• State the difference between inductive and deductive reasoning

• Understand barriers to critical thinking and state how to overcome three barriers

• State the benefits of critical thinking

Do you enjoy solving problems?  Would you like to learn principles to better solve problems?

 

In this course you will:

• Understand the principles and key concepts of problem-solving

• Analyze information to clearly define a problem

• State the steps of the problem-solving process and apply the steps to a real-life problem

• Identify the critical success factors for problem-solving